Scanfy

Help and contact

A little help with your paperwork.

Start with the essentials: capture a page, adjust it and save a document. Your originals remain available for later adjustments.

Start scanning

  1. Open the camera or choose an image from your photo library.
  2. Use even lighting and a contrasting background. Keep all four corners in the frame.
  3. Adjust the edges, then choose a filter and page size.
  4. Add more pages if needed, then save your document. You can reopen and export it from your library.

Common questions

The edges do not match my document.

Automatic detection is a starting point. Drag the corner or edge handles to the document boundary. Try more even lighting and include a little background around the page.

Does opening the camera use my daily allowance?

No. A document allowance is used when a new document is saved successfully. Cancelling a scan, adjusting a filter or re-exporting an already saved document does not use another allowance.

Why is the free allowance paused?

The free allowance may pause if the app’s clock check needs to restart, for example after the system clears temporary app data. Keep automatic date and time enabled. Recovery may require at least 24 hours and the next local day. Saved documents and eligible paid purchases remain available.

Can I add more pages?

Yes. Each document can contain up to 100 pages in every tier. The daily allowance covers one document, not one page.

Where are my documents?

Saved documents live in Scanfy’s local library. Export a copy to Files, Photos or another destination when you need it elsewhere. Copies sent to other apps are managed by those apps.

Can I scan without internet?

Document capture, editing and local export run on your device. Store purchases, restoring store entitlements and some operating-system services may need a connection.

My purchase or subscription is not available.

Use Restore purchases in the app to recheck eligible store entitlements. Confirm you are using the store account that made the purchase. Apple and Google manage refunds and subscription cancellation. A single document purchase is used for one additional saved document.

How do I delete a document?

Delete it from Scanfy’s library. Previously exported files and system backups may remain; delete those in their destination or backup settings if needed.

Contact

Write to support@huzk.com. We reply in English or Turkish. Never send document contents, passwords or payment details by email.

For information about stored files, read Privacy. For the daily allowance and purchases, read Terms of use.